MediaShout is capable of playing .mov h.264 and mpeg4 as long as the Quicktime alternative is installed. There have been many updates to the QTA but the one I prefer to use and send to clients is Version 1.81.
Ideally, installing one codec pack to cover all file types that are MediaShout friendly would be best. This is why I often recommend the K-Lite Mega Codec Pack found in the Instaling Codecs pdf that is sent out to every user needing codec related fixes. The pdf specifies selecting Profile #5 from the Select Components window of the installation. This is because Profile #5 includes the QTA all in one install. With the K-Lite Mega Codec pack properly installed you should be able to play video files with the extensions .avi .mpg (1&2) .wmv .mov h.264 .m4v .mp4.
Those of you who are creating content on a Mac or can render to an mov file with your editing software will find h.264 and the Sorensen 3 codec to be the best option for quality and playability in MediaShout, especially with the KLMC installed.
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